Capita Travel and Events has gone through a transformation with a brand new identity. The company is now Agiito and they are looking forward to providing amazing services for travellers and event organizers. With the new name comes a renewed drive to provide gold standard customer service and diverse ticket resolution times.
Capita Travel and Events’ Customer Service Receives Gold Status from BAE Systems
Agiito has made a strong start by receiving gold standard status from BAE Systems for their customer service. The company takes great pride in delivering impeccable customer service and this recognition from BAE Systems serves as a testament to their dedication.
Agiito understands that there is no such thing as a “one size fits all” solution when it comes to event planning. Therefore, they put together custom travel solutions for every client they work with. The company’s staff are friendly, professional and always want to provide exceptional customer service to make the event planning process seamless for their clients.
Agiito Improves Ticket Resolution Time with Vivantio
The staff at Agiito are able to improve their ticket resolution time thanks to Vivantio. This platform helps the staff respond to requests swiftly and efficiently, which results in happier customers.
One thing that sets Agiito apart from other travel and event planning companies is the use of data. The company uses data to track and measure its performance. This allows Agiito to provide clients with an analysis of their previous events and how they can make improvements for the next event. The clients’ success is Agiito’s number one priority.
Capita Travel and Events Strengthens Strategic Partnership with Vibe
Agiito has teamed up with Vibe to strengthen its strategic partnership. The two companies share a passion for delivering exceptional customer service and customised event planning solutions. By teaming up, Agiito is able to offer more services to its clients and Vibe is able to expand its reach. The strategic partnership has already brought success to both companies and there is no doubt that more success will come in the future.
Agiito Unites its Brands
Agiito has united its brands to become more efficient. The company now operates as one entity, which streamlines the event planning process. The staff can work together more easily to produce amazing events for clients.
If you are planning an event or looking for travel solutions, Agiito is the company to work with. Their staff are knowledgeable, friendly and passionate about providing impeccable customer service. They also have a wealth of experience in the industry and use data to track their success and make improvements for future events.
Ideas for Successful Event Planning
Plan your event by starting well in advance. The earlier you start planning, the more time you have to find great deals and ensure everything runs smoothly.
Remember to have a contingency plan for any unforeseen circumstances, such as bad weather or equipment failure.
It is always best to have a clear communication plan with all staff and vendors. This ensures everyone is on the same page and any miscommunication is avoided.
Tips for Stress-Free Travel
When booking flights or hotels, always check for the best deals. You can save a lot of money by booking in advance or taking advantage of last-minute deals.
Make sure your travel documents are in order before you leave. This includes your passport, visa and any other relevant documents.
Stay organised by creating a detailed itinerary. This way you will know where you need to be and when.
How to Make the Most Out of Your Event
Create a memorable and unique experience by incorporating interactive elements. This could be anything from a photo booth to a virtual reality experience.
Ensure your guests are comfortable by providing ample seating and refreshments. This will help keep them engaged and focused on the event.
Finally, always ask for feedback from your attendees. This will help you make improvements for future events and ensure your guests have a great experience.
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